Return Policy
Kaelin's Designs
The Radloff Homestead has a 7 day return policy for any clothing item under Kaelin's Designs section. You have 7 days from delivery day to contact us via email to request a return or replacement. Products must be unworn/unused, and tags must still be attached. Products must be in its original packaging. Proof of purchase required.
Customers are responsible for return shipping. To request a return, please email us at kaelin@theradloffhomestead.com.
Edible Items/Farm Fresh Goods
Because of the nature of these products, there is a no return policy. If you're unhappy with your product, please email us within 48 hours of receiving your order.
This includes but is not limited to, any baked goods, eggs, and flowers.
Custom Merchandise
Because of the nature of these products, there is a no return policy. If you're unhappy with your product, please email us within 1 week of receiving your order.
Workshops/Events
Tickets are non-refundable but can be transferred to someone else. Please email me kaelin@theradloffhomestead.com once you know who your ticket is going to, and I will transfer the sale and all future communication to them.
Other
Sale items are not eligible for returns.